New way of hospitality/ customer service

Reputize

This company is about hospitality industry.

Here the most beneficiaries are the companies and the customers, So its a full beneficieting company, because managers cand know what is wrong and what is really good, and at the same time give some solutions for any request.

This is a great idea because we are taking into account the customer view.

This innovated tool help customers to feel comfortable to say what they think because they will be listen, so in fact we are eliminating all that tools implemented that nobody pay attention to it.

In my point of view i think this will impact in favor the hospitality industry because is a way to take care of the guests and how they feel about the service.

Also with this tools we can have real dato of what we are doing well and which not.

By :

https://hospitality.metroaccelerator.com/

#reputize #client #service #opinion #hospitality #CustomerSupport

Work in class: Make a chatbot!

Definitons

What is chatbot?

Maybe you are thinking its really hard to undesrtand, but it isn't.

In fact I can say it in a short definition.

Its a program created to answer questions easily and qickly to
safe time for customers and enterprises.

Maybe this image could represent better what I mean.

What is  AI?

AI (Artificial Intelligence) is a concept that define the things that computers can do but are considered human things. When you say that a computer is almost human you are talking about AI

If I can say this on an image... I would say it's like this.,

So... How this kind of technology impact hotel booking in the future?

For me... It would be great!! I love using facebook for everthing, and i'm sure that the new generations have the same feeling about facebook, they have grown with this technology, so they are really familiarized and comfortable with it, and also I'm sure it would be cheaper for the hotel industry. 

I think it's an amazing idea for all...